Precio del servicio recibido costoso

I usually choose Hertz for most of my rentals.

Everything else was fine, but the Jeep Grand Cherokee I booked was replaced with a GMC compact SUV, and the price stayed the same.

Both pickup and dropoff were smooth at the car rental center near the airport, a good experience.

Nice and neat car. Spacious for our luggage requirements. Relatively new vehicle. No queue at the pick up counter. The only downside is that the car pick up counter is located at the basement at a location away from the airport and hence it was inconvenient to reach there with so much luggage.

Qeeq.com is a customer friendly application. Your help desk is very efficient and is always available. I had a couple of queries that were promptly and fully answered.

The person on the counter was extremely rude. He also advised us that we hadn’t booked premium insurance when we had, and we had paid for it. When I requested and showed him proof he just shrugged his shoulders and said there’s nothing he could do and that we weren’t covered unless we paid more money. Also we have been charged more than the receipt