Terrible

Poor

The service of the Mex company was extremely poor. Initially, we booked a Nissan, but when we arrived, it wasn't available. They offered us a manual Volkswagen Gol instead. I insisted that they provide what we had originally booked. The staff member suggested giving him 20 dollars under the table, and he'd get us a better car, but I refused. After almost an hour and with my persistence and the protection of my US driver's license, we finally got the car we had booked. I want to remind everyone to stand up for your rights when traveling abroad. I thought, why should I fear anything with my US driver's license and Chinese passport? And if necessary, I could contact the embassy. These small third-world countries shouldn't be so arrogant; I've seen these tricks before in China. Always fight for your rights.

The queue time was quite long, the efficiency was indeed low. However, the service attitude was friendly and enthusiastic.

There is a new section of Hell that recently opened up for the staff of MEX.

No hicieron válidos los seguros contratados y tuve que contratar sus seguros. El precio se elevó al doble del acordado.