Impossible to find mediocre car rental company

Smaller car than anticipated. The location of the car was a LONG way away from the office at Bari airport and difficult to find upon return in the dark and heavy rain.

Decent value and the car was in good condition. Customer service was better than expected as the reviews were generally less than complimentary. The only minor issue was the distance of the pick up point from the arrivals terminal. It is a long walk in the heat with baggage.

Booking procedure worked well. No issues.

I had a terrible experience. They gave me already damaged car and I got tyre breakdown on the highway. The mirror was already damaged and after the tyre damage during the drive, the mirror has completely gone. They even ask me to drive in that way without mirror. I had to go back to Catania by bus in order to get the replacement car. They charged me 900€ deposit and 640€ for the damages. They haven’t even returned back the deposit yet. What’s more the location of the pickup and drop off cannot be found easily. During the drop off two staff of Sicily Car Rental have helped me. I had a very very very bad experience and I’ve lost a lot of money because of their fault. I want my money back and I’ll never ever choose this bad company at all.

Ordered a 4 x 4 car but when i arrived they only had 1 vehicle left which wasnt a 4 x 4 and was smashed all over. I was told i didnt have a choice and that was the only vehicle they had so i had to take it.

We booked a Fiat 500 but they give us an Opel Crossland, no complains for that, bigger car, better value for money, the only problem was the waiting time, one hour and 40 min, and they block €900, that’s a big amount considering that we pay for the expensive assurance , that covers everything

Good app, very intuitive, easy to use