Great

Overall, the process was fairly smooth and mostly self-service, so there wasn't much interaction with staff. After completing the paperwork at pick-up, we went to the parking lot to find our car, and a staff member simply parked it next to us and left. For returning the car at JFK, we just dropped the key at the service desk. However, four hours after returning the car, in the middle of the night while on a flight, my credit card was unexpectedly charged $100. Customer service has been following up, but after four days, there's still no response from the rental company. I was about to book another rental for next week, but now I’m hesitant and unsure. I hope to receive a prompt resolution.

Truck had not been cleaned inside when I picked it up, disappointing as the vehicle only had 908 miles on it.

Great experience. No complaints at all.

East booking process. Got the van at a great price.

Like: Price and drop off chooses
Dislike: Couldn’t use debt car

Like: Great price
Dislike: Car was not as clean as I was used too but it was okay