I will not use this company Gold car any more

Overall okay, just a bit slow.

Staff were not that helpful and the car was dirty inside

Great site and experience. Especially the auto-rebook

We could not process the €1,100 deposit on any of our credit cards- so forced to buy the €300 premium insurance. After car hire finished we were sent a bill for €106 for cleaning fee and let delivery.... this was NOT communicated to us before we took the car hire. So for a $200 car hire we have now payed in total $800 !!!! This is ridiculous. And something we simply cannot afford. We will be contacting our credit card company to dispute the final charge. And very disappointed with this experience. Alan and elizabeth peacock

It was an absolute zoo at the counter. A full hour of wait. No line. No priority even if there was a number distributor....they did not use it. The staff person had to type all the info even if had fill all that in at the time of the reservation.

Goldcar sont des arnaqueurs, ils ne m'ont pas donne la voiture que j'avais reserve Citroen C4 Cactus, ils voulaient me donner une Citroen C1 !!! et apres avoir gueule j'ai eu une Seat et ils m'ont fait payer une assurance suplementaire de 229.95 Euro pourtant j'avais pris lors de ma reservation une assurance suplementaire quils n'ont pas voulu admettre.