The lady by Gold car refused to let me take the car. she said that my driver license issue date not in English "Arabic'' only
I told her that we can use google calendar converter she refused
I told her that I did rent from gold car 3 times at same month same desk same website she refused
I mentioned that I bought insurance through Zuzuche, but they said the insurance wasn't purchased through them, and they wouldn't assist even if I called at my own expense. They pushed for buying their full insurance to offer any assistance. It's coercive selling.
“Ce n'était pas précisé qu'il y aurait des frais supplémentaires car j'ai un permis depuis - 2 ans”
About GOLDCAR:7.7/10
L'agent était un vrai requin commercial, il nous a presque forcé à prendre leur assurance à 50€ par jour et était très désagréable lorsque nous avons refusé. J'ai aussi été débité d'un montant de 50€ pour soi-disant un kit de secours manquant (que nous n'avons jamais vu ni utilisé) - quand on a vu les commentaires sur internet on a compris qu'on était pas les seuls a avoir vécu cette expérience - je ne relouerais jamais chez eux!!
“Don’t bother buying insurance through easyrent- no cheaper than at the desk and need a deposit!”
About GOLDCAR:6.0/10
Car had quite a few damages, some of which weren’t listed but staff happy to review before we took the car.
Still waiting for deposit to be returned- staff advised it could take up to a week which is quite a long time to be out of pocket more than a thousand euros, especially when it was only a small car we hired for 4 days.
About QEEQ:8.0/10
A bit strange that AXA insurance documents in Hong Kong dollars, given that we paid in GBP and euros.
Unable to give an accurate idea of deposit amount which left us unprepared at the desk.
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I will not use this company Gold car any more
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