The vehicle was in really bad condition
Every time I braked the whole car would shake.
Every time I drove fast the car would star making noises, the pick up speed is really bad.
The service of the staff of budget was pretty grumpy and when I went into the office there after dropping of the vehicle the lines were so long I would have missed my flight if I would have waited in line.
I don’t believe I should be paying for this rental and I expect a refund.
Reply by Qeeq: We are very sorry to learn you had unhappy experience. Our after sale team is working on your case now. Please kindly pay attention to the email notification. Thank you for your understanding. Have a great day!
Initially, they gave us a car without a front license plate and not the model I had booked. Later, the patrolling staff at the car park noticed and said it was unusable, asked the service staff to switch, and we were told there were no cars at that spot. Finally, albeit reluctantly, the receptionist gave us the car model we had booked.
Car was great. EWR new car rental arrangements aren't the greatest.
Only one staff menber was available for Avis & Budget till nearly my chance, so there was more waiting time.
Staff service was very proffesional. Great.
The pick up service was outstanding. We were in and out in less than 10 minutes. Excellent service.
About QEEQ:10.0/10
Great price for the vehicle. Reservation was booked last minute and was completed without any problem.
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