Not very friendly or helpful, easy jet cancelled our flight for the 18th June and we moved the car pick up to the 19th June but they said they had not received our message and had taken our money and cancelled the car hire so we had to re book another car at twice the price having already lost the original pay out.
Good company, but signs led us to doing quite a lot of searching. Please tell other customers it is on the top of the parking block and the airport exit number.
“Asked for pick inside airport, not to walk with heavy cases for a mile, to be picked up by a shuttle”
About ecovia:3.7/10
Asked for pick inside airport, not to walk with heavy cases for a mile, to be picked up by a shuttle bus eventually, very confusing after you booked to pick up inside terminal, also shuttle bus service confusing, even after phoning them, didn't know if I was at the Wright place or being scammed, even during the hand over
The counter staff in Bologna went above and beyond to help us and were very helpful and understanding! The staff in Rome were very efficient.
About QEEQ:10.0/10
The Customer Service Chat is a great feature it’s very helpful.
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