Great experience, good savings and customer service both from QEEQ & Budget
Julian
Norway
Reviewed: Wed, Jun 8, 2022
About Budget:9.0/10
Car was upgraded for free & exceeded expectations. Easy to find rental counter and pick up was easy and straight forward with friendly staff. Drop off could have been better, had a query relating to charges but staff at drop off unable to assist, possibly due to it being a Sunday.
About QEEQ:10.0/10
Good booking platform, but did get confused into agreeing to a subscription model and membership with second booking, but decided to stay to see what savings could be achieved even with paying for membership. However have been very pleased with customer service as due to a flight cancellation car pick up was later than arranged on a Saturday & rental company needed to be liaised with which QEEQ did very well.
Picking up and returning the car was very convenient, and the car was in great condition. The only issue was that charging was a bit troublesome (different apps were required for charging stations, and some worked while others didn't). Overall, the trip went well. Currently, I am uncertain whether there will be deductions due to parking or speeding tickets, which will take about a week to find out.
Le véhicile que j'avais réservé n'était pas dispo, mais il m'en ont attribué un autre de la même gamme. Pas de problème pour la prise en charge de la voiture
About QEEQ:10.0/10
Site très fiable et tarifs compétitifs, pas de mauvaises surprise
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Customer Service
Great experience, good savings and customer service both from QEEQ & Budget
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