other than delay in pick-up, overall experience is positive. will consider to use EZU in future.

We contacted the staff as soon as we landed, and they quickly drove the car to the airport to meet us. They were very courteous and provided excellent service.

Staff had a rigid attitude. The car lacked both a parking sensor and a rearview camera. When I requested a different car, they gave some absurd reasons for not changing it, even saying that if I drove to their office, they still might not have a car with parking sensors. They clearly just didn't want to change it.

Disappointed! When issues arise, they don't make an effort to help resolve them, but instead, they blame the customer, taking advantage of us. Their attitude in handling problems is extremely poor! If any problems arise, be cautious.

Everything went smoothly. A staff member picked us up at the airport to rental car location

Was 1st time but everything went relatively smoothly

They upgraded us to a bigger car for no extra cost. The car had a number of dints etc however it drove well, was comfortable and for the price was excellent value for money.

Easy to book. Would be good to have a currency change ability to pay in AUD as opposed to US. Value for money was amazing and very easy process from start to finish.