My experience with person on counter during pick up was excellent. I absolutely loved it. I am again going to book car from europcar just because the experience was pleasant with the guy on counter.
Apart from the incorrect pickup location, everything else was very satisfactory. The pickup location provided in the booking was wrong; the actual location is 200 meters ahead of the incorrect address, across a crossroad.
The car was okay, but there were many scratches and marks, all of which were documented. However, various warnings appeared while driving, including issues with tire pressure, the roof, and the fuel tank.
Like: The car itself if great. The guy explained about the types of cameras on the south and why I may need additional devices. Another guy explained me everything about the car and answered all my questions. Dislike: Waiting time at picking up the car was around 20 min or even more.
When I brought back the car, I first came to the right gates, but there was written “welcome back the car” and arrow to the left. So following the arrow I went to the wrong gates ((
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Customer Service
Excellent!!
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View more >Dislike: Waiting time at picking up the car was around 20 min or even more. When I brought back the car, I first came to the right gates, but there was written “welcome back the car” and arrow to the left. So following the arrow I went to the wrong gates ((