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+1-8007618913
Live chat Email us Service Code: 8870824004
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8870824004
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Terrible and the worst experience ever

Reviewed: Fri, Apr 26, 2019
About TU Florida: 2.0 /10
I was left at the airport for 2 hours nobody came to pick me . I called them many times and went straight to voicemail finally I got hold of somebody and she told me that she will pick me up in 5 minutes but never showed up . I took an Uber there then i had to wait another 45 minutes for my turn . The woman at the counter spoke no English and had the worst attitude I have ever seen . Then she told me that i have to pay 208.00 $ for my car originally was 38.00 when I made the online reservation . when I asked why she did not give me any valid explanations then when i refused to pay she ripped the paper and told that my reservation is canceled and walked away with a stinky attitude . Then I went outside in the heat to make another reservation with another company then get another uber to get there . I lost 4 hours that day because of this company .
Compact | Nissan Versa or similar

Relevant Reviews on TU Florida TU FLORIDA RENT A CAR

E.Guzman

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Compact | Nissan Versa or similar
Reviewed: Thu, Jun 6, 2019
“Be Aware of Extra Charges”
About TU Florida: 9.3 /10
The car itself was great and was exactly what we needed for our stay. I was caught off guard once we got to the rental space due to the fact I was unaware of the extra charges that would be presented to me. I even spoke with someone over the phone before booking to get an estimate of the total. The final price was nowhere near the estimate.

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Economy | Toyota Yaris or similar
Reviewed: Thu, Jun 6, 2019
“Fraudlent, unprofessional, no English, scary, still having nightmares. Needing refunds.”
About TU Florida: 3.3 /10
Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

A.Nasthas

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Economy | Toyota Yaris or similar
Reviewed: Wed, Apr 24, 2019
“i got charged double the amount that I had payed online. ALso, my gps didnt work. The car was noisy.”
About TU Florida: 6.3 /10
I would have liked honesty with the price. I payed for something online and ended up paying double the amount. Also, my GPS didnt work, even though I payed for it. I wrote to them and I got ignored. The car was nosiy, and I was scared of driving it on the road.

M.Tanaka

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Compact | Nissan Versa or similar
Reviewed: Sat, Apr 13, 2019
“My worst rentacar experience at TU Florida.”
About TU Florida: 3.7 /10
At the Easyrentacars.com, the reservation showed the tax and surcharges were included, but actually I had to pay tax and hidden costs at TU Florida when I picked up the car. I understand the $105 for SunPass, but the the issue is other charges. I did not change my plan and and save my time, so that I had to pay it. The original price was around $90, but it ended up for me to pay $300. I believe that this is a big issue even at Easyrentacars.com. This is almost a fraud. This is the worst rentacar experience in my life so far.

G.Caldera

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Standard | Volkswagen Jetta or similar
Reviewed: Sun, Mar 10, 2019
About TU Florida: 2.0 /10
Called for pick up and we recieved was an answering machine. Took a cab to the location after waiting for an hour and half and payed $30.00 for the cab ride . THE PLACE WAS CLOSED. Never rented a car. MESSAGE customer service and nothing they could do about it . NEVER AGAIN

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