Excellent customer service all round.

The process for picking up and dropping off the car is straightforward, but they will try to upsell insurance and additional services.

Overall, it was quite good. I initially had some trouble finding the pick-up location but later realized it was actually quite obvious. The car pick-up process went smoothly. They did try to sell me some extras, but when I declined, they didn't push further, although they didn't look too happy about it. I had booked a Ford Focus but received a Kia that looked like a mini Cooper instead. I didn't mind as long as it worked. Returning the car was very smooth; the staff in charge of the return were very nice and made it a pleasant experience, making me feel like I would definitely come back next time.

Great drop off experience.

Excellent service!

It was a very simple and fast operation, no hassle at all which made it so easy

The price was perfect and value

Great staff and the guy at the counter was amazing!