The vehicle was great and fit 6 comfortably. The trips with our luggage was cramped. Most importantly, Europcar staff were helpful, courteous, and gave us no troubles. We brought our insurance documents, which was accepted without question. They were efficient and friendly; I would definitely use this car hire again!
About QEEQ:10.0/10
I used the QEEQ app and the process was easy and seamless
One major problem when I picked up the rental car and left the airport I was driving the the motorway and I noticed the bonnet was shuddering so I had to find a place to pull in, the bonnet was on the latch, whoever serviced the car before pick never closed it properly. We were very lucky it didn't fly off on the motorway
No one inspected vehicle at pick up or drop off. We were told to send in a video of the car. We did that. We were charged $500 with no email explaining why. We didn’t do any damage to car at all. This rental was supposed to cost $812 instead it cost us $1700.00
very upset with this company
I reserved a “Toyota Corolla” or similar car, however when picking up I was told my car was a Renault Clio, which to me is a smaller car class, since I am tall I had to pay for an upgrade. I had booked this same car class with other providers at Dublin airport previously and did not have any issues, will likely avoid europcar in future.
“Difficulty returning car. Instructions very poor and I hired a taxi to lead me to lead me to lot!”
About Europcar:7.7/10
Did not have my records when I got to counter!
Lousy directions to return the car.
About QEEQ:9.0/10
Everything was OK!
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