Easy but wld like clarity on insurance policy, ie who to call if you actually were in an emergency
J Ren
United Kingdom
Reviewed: Thu, Sep 8, 2022
About Hertz:10.0/10
Upgraded at Hertz, absolutely delightful gentlemen at Guildford who went above and beyond to explain car and return process which was after hours on a Sunday. Really delightful.
About QEEQ:10.0/10
Easy to use albeit more expensive than if I had gone directly to Hertz in the UK.
The service from the well-known rental company was excellent, with easy pick-up and drop-off procedures. Our order was upgraded to an SUV, which was a brand-new car with only 11 miles when we picked it up. We were the first customers to drive it. We rented the car for 7 days and drove nearly 2,000 kilometers, picking it up in London, heading to Scotland, and then returning it in Edinburgh. Overall, it was a smooth experience.
Hope for clear pricing. Knowing that Hertz is expensive is acceptable if the order shows the high price. Don't charge three times the order price when picking up the car at the store!!!
Booked estate car and received hatchback which caused luggage problem. Charged for insurance I had already payed for
About QEEQ:8.0/10
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Easy but wld like clarity on insurance policy, ie who to call if you actually were in an emergency
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