Why can't they supply what they confirmed to supply?
E.Ginossar
Greece
Reviewed: Wed, Sep 14, 2022
About Hertz:6.0/10
We reserved an SUV but they did not have any. So they gave us a car which was unsuitable for the roads in Corfu. It was too wide, too low, and did not have good grip on the very difficult roads there.
We had booked an SUV but given a smaller car. Tried to swap it for what we had booked but were told we would have to pay an upgrade fee?!
The car we were given was not the same class as the car we booked.
About QEEQ:8.0/10
Awaiting QEEQ to assist me with a partial refund for my booking
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Why can't they supply what they confirmed to supply?
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