Initially, I had low expectations for a local car rental company, and this one had no reviews. I was a bit nervous, but it far exceeded my expectations! Highly recommend this local rental company! The staff spoke excellent English, making communication very smooth. Although they promoted insurance, they were very understanding when I mentioned I had already purchased it through a third party. They allowed me to pick up the car an hour and a half early without changing the return time, effectively giving me an extra hour and a half free of charge. The staff were very efficient and provided clear explanations about entering and exiting ZTL zones. The car was in excellent condition, almost brand new. The parking lot is in Florence's old town, so be cautious when entering and exiting.

They arbitrarily switched the vehicle, and the car we got was not the one we reserved.

First of all, we got Fiat instead of Opel. But the worst thing was happened at the end. We dropped off the car and were told that was a damage, actyally itvwas some slight attrision on the bumper. We are definetly not involved in its appearence - may be it was not be marked, since it does not look like damage. However we were charged. Now we are trying to get the compencation since we have the ensurence. Meanwile the answer that we got from QEEQ was not relevant to our request. Another unpkeasant thing: we payed in advance for the gps, but at the drop of we were cgarged again for tge gps.

We wrote to qeeq.com and explained the problems but their answer was very formal and did not contain any operative information that might be useful to us

Diagram of the damages of the car was not updated and the level of the fuel was not OK. During the drop-off they found new damage on the front bumper but when we show them pictures from pick up they gave up and no further action was taken.

Excellent price.

We booked a Fiat 500 but they give us an Opel Crossland, no complains for that, bigger car, better value for money, the only problem was the waiting time, one hour and 40 min, and they block €900, that’s a big amount considering that we pay for the expensive assurance , that covers everything

Good app, very intuitive, easy to use