Use Centauro only if really worth it. Prefer others, nicer and closer to airport

I booked a Tiguan but got a Lynk & Co 01 hybrid at pickup. The battery was mostly empty so I used it as a regular car. The exterior was fine, but the internal cleaning was average. The car had good power. Most highways in Italy have a speed limit of 110-130 km/h. The car's condition was average, with maintenance notifications and low antifreeze levels, which I topped up. Adding insurance at the store made everything go smoothly.

The attitude was very poor because I didn't buy insurance.

When returning the car, I was charged 250 euros for a minor scratch that I couldn't prove existed before pick-up. The staff didn't inspect the vehicle with me when I picked it up.

They only had 1 insurance coverage package which you needed to get the 3rd party coverage that our credit card company didn't have. The package ended up costing us more than the 12 day car rental. I will never do that again.

Centrino were terrible from start to finish. No idea where to get shuttle bus. No signs. Once we finally found the area waited for 30 minutes to be picked up. At office we waited over an hour to get car. Staff were very very slow. Never again will we I hire a car with them