Picking up and dropping off the car was very convenient with no extra charges. When I picked up the car, they just asked if I wanted full insurance and even offered a discount. When I said no, they didn't insist. Before returning the car, I made a call, and by the time I reached the airport, someone was already waiting for me. The return process took just two minutes, which was fast and convenient.

Services are provided by a third-party company in Phuket.

It was okay! What I was unhappy about is that I was supposed to pick up the car at 16:30, but I didn't get it until 17:30! After registering, the car was not parked in the parking lot. I had to wait for the staff to drive it over, which took about half an hour!

The car was in terrible condition; the exterior was bad enough, but the seats were filthy and worn out. The car kept shaking and making creaking noises while driving. Most importantly, the entire car was infested with ants. I placed my packaged pizza in the trunk, and by the time I got home, it was swarming with ants. You can't imagine how many ants there were. I highly recommend avoiding this rental company.

Great service with detailed explanations