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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9723047330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9723047330
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What you expect to get is not honoured

Reviewed: Tue, Apr 30, 2019
About Atlas: 4.7 /10
We booked and got confirmed for a Toyota Camry, however when we picked up the car we got offered a Pulsar. So the front counter staff said he would get the manager to call me on the next day but I never receive any. He said he would expecting a Camry to be returned next day and would call but never happen but eventhough he should give me a refund credit for being offered a smaller car. In fact he tried to persuaded me to believe that Pulsar is similar to a Camry !! Until I said to him I used to live here and I bought a Pulsar in 1996 then he stoped. Anyway the whole experience was bad.
Full Size | Toyota Camry or similar

Relevant Reviews on Atlas TUGUN (GOLD COAST)

Antony Delia

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Compact | Hyundai Accent or similar
Reviewed: Thu, Nov 15, 2018
About Atlas: 2.0 /10
The distance from the airport was unclear, and there were no clear instructions on where to wait for the shuttle. After making numerous calls to customer service, I finally found out where to wait, but the shuttle took a long time to arrive. At the rental office, there was only one person working, who was overwhelmed and it took a long time to get the car. When I wanted to return the car a day early, I called the local office during business hours but no one was available. They told me to wait for twenty minutes, but I waited for an entire hour with no contact. I eventually had to call customer service again to get in touch. Such a waste of time!!!!

Saanchi Agrawal

View more >
Economy | Toyota Yaris or similar
Reviewed: Tue, Nov 5, 2019
“Perfect”
About Atlas: 10.0 /10
I am very satisfied with atlas with last 2 booking with them . Would not consider anyone else
About QEEQ: 10.0 /10
Have always received best price

A.Dare

View more >
Economy | Toyota Yaris or similar
Reviewed: Tue, Sep 17, 2019
About Atlas: 10.0 /10
People were lovely, the whole process was very easy!
About QEEQ: 10.0 /10

H.Ferreira

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Compact | BMW 320i or similar
Reviewed: Wed, May 29, 2019
“Woeful”
About Atlas: 5.0 /10
Well well, firstly what was advertised was $89 per day plus insurance. When I got to Atlas rental the lady behind the counter proceeded to explain why I was an idiot to use easyrent cars platform. Then proceeded to charge me an additional $300 for insurance and extras. Overall, poor service, poor 3rd rate experience. As someone whom travels extensively and rents vehicles on a regular basis I won’t be using Atlas again - furthermore, I ended up with two insurance policies for a 2 day car trip and paid $400 for these - crazy. Anyway the trip was good, however atlas (no thank you)
About QEEQ: 8.0 /10
Easy

Khizar Hussain

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Economy | Toyota Yaris or similar
Reviewed: Mon, Mar 11, 2019
About Atlas: 9.3 /10
The rules say that the security amount will be refunded within 10 working days.It will be more than 10 weeks, Even though,I didn't get back my refund.Whenever I contact customer care,they promises that the security amount will be 2 business days..They said to me like 8 times..But no use.Try to get back my money.thanks.

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