“great cars hope to not be surprised aside for breaks not working properly in both cars”
About Europcar:9.0/10
changing the car for car malfunctions was unnecessary had the service desks in milano checked the availability as requested, they told me to go to another office and on the way i passed through areas im not sure the car was supposed to pass through, and got stuck in a no car zone, this is such a shame.
in the end they sent me to the airport and there it was dealt with in good manner.
Counter staff was exceptionally helpful, polite and gave advice about travel insurance. Will definitely use Europcar in the future.
About QEEQ:10.0/10
Easy to purchase online, all insurance sorted too so made the whole booking process seamless and took the strain out of knowing whether we were being sold more insurance than we needed.
Europcar service desk staff were fantastic. Really helpful.
About QEEQ:10.0/10
Platform was excellent. Just one email from QEEQ "suggesting" there might have been charges to travel to Italy. As I have done this many times I know that no fees are applicable and asked QEEQ to clarify. They came back within 48hrs with conformation of no extra fees.
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The assigned car was a new car, 25km on the clock when I collected it!!
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