Car was not full of fuel despite us being told the policy car is full return full on your return. Skeleton staff due to low season so had to wait a while to be served
The rental service was acceptable, but the car provided by the Italian rental company was significantly different from what was promised. It had very limited space, and the driving and riding experience was poor. Additionally, I was forced to purchase extra insurance, spending several hundred euros unnecessarily. Though the amount isn't much, the forced purchase of unnecessary items is unacceptable. I will continue to use the rental service, but I won't rent cars from the Italian company in the future.
We ordered a ford S Max, which is a seven seater. The car was not available and we were offered a nine seater mini van instead. As that is too big for me to drive and unsuitable for narrow streets, we instead took a ford mondeo station wagon, which is a five seater and a little crowded with three kids on long journeys. So that was disappointing to say the least.
About QEEQ:10.0/10
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