I was unable to rent the car. Your company charged me for a vehicle I did not rent.

This is a scam company. I've never seen a rental company that gives customers a car with over 80,000 miles and various issues. Terrible cars, terrible company. They charge a $2000 deposit, which is unprecedented in the US! They make random charges, have unreasonable terms, and I regret not checking their reviews before renting. Almost all reviews are negative. If the rental platform continues to offer this company's products, more people will be scammed!

This has been the worst rental experience I’ve ever had! The guy at the counter was so rude and aggressive, he tried to force me to add their insurance when I had insurance from EasyRentCars already! I then refused the car! Zero out of 5

Absolutely the worst car rental experience we’ve ever had!! The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental. The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph. The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill! Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency. It was an extremely frustrating start to a vacation!! Never again!!!

This was the WORST car rental I have ever experienced. There was no wiper fluid, the engine light would not go off, there was a terrible ticking sound from the steering column when you made turns, the air pressure light wouldn't go off, the car was dirty, the pick up experience was terrible, and the FORCED me to take the extra insurance, even though I already had insurance through state farm. NEVER AGAIN.

Originally I read that I needed proof of insurance in order to not purchase insurance which was no problem, but when I went to pick up the car I discovered that I needed ridiculously high coverage and so had to pay $15/day for insurance. Then I also found out that I had to pay for a sun-pass toll thing for another $14/day. In their defense, both of these items were listed in the small print, but I felt taken advantage of. Then the car I ordered was supposed to be a small car and I was given a minivan which I didnt need or want but they said they had no other options. And finally, they gave me the car with only a 1/4 tank of gas which was very inconvenient for my 36hour rental. Was not impressed.

No complains about easycars.com. Seemed to work well and do its job.