The car return location at ZQN was closed due to lack of staff. They asked us to return the car in Hertz counter. We always missed our flight because of this.
About QEEQ:7.0/10
Good and puntual service, though I would like the price drop protector to be more reactive.
When I arrived at the airport, no one answered the phone at ACE, but thankfully I saw an ACE shuttle and took it directly to their site. Otherwise, it would have been a bit of a hassle.
The fuel charge was unjustified. I was told that I didn't need to return the car with a full tank, but I was still charged for fuel after returning it.
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Customer Service
Good car rental with reasonable price
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