Aucar Aucar Mel airport Review: Pickup/Drop-off Excellent, Cleanliness Very good, Customer Service Ver......

T.Williamson

Australia

Reviewed: Thu, Feb 23, 2023

About Aucar: 9.0 /10

Very good service.. the car was very safe on patrol... worth it renting with them.. good communication with stuff

About QEEQ: 9.0 /10

In very good price

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Compact | Toyota Corolla Hatchback or similar

4 day rental

Relevant Reviews on Aucar Aucar Mel airport

Bartholomew Ward

Australia

1 days rental

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Feb 20, 2024

About Aucar: 10.0 /10

Extremely satisfied

About QEEQ: 10.0 /10

Blair Ramsden

Australia

1 days rental

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Oct 15, 2019

“Melbourne, Great Ocean Road”

About Aucar: 2.0 /10

Extremely poor after-sales service and claims process

Eli Buck

Australia

1 days rental

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Wed, Aug 2, 2017

“Don't expect any service from the rental company. Make sure you understand everything at pickup...”

About Aucar: 4.0 /10

Response time is extremely slow. Problems are not resolved in a timely manner. Each query takes several hours for a reply. The staff at pickup and drop-off were mediocre in attitude. They did not explain the car's features. I rented the car for over ten days without music; only on the last day did I hear back about returning the car a day early without a refund. If I were to rate them, it would barely pass with a 60.