Horrible

The car rental price is much cheaper than other well-known companies, but there are extra charges when picking up the car! This company said that the full insurance I bought through the rental website was not theirs and required me to charge 2450 euros as a deposit, which exceeded my French credit card's single transaction limit. Then they immediately suggested that I could charge only 400 euros if I paid an additional 20 euros per day as a fee. So the actual rental cost was 20 euros more per day compared to the booking price on the website! Although overall still cheaper than big companies like Hertz, this kind of trick is very annoying! In my over twenty years of renting cars in Europe, I've never experienced this before; usually, paying for insurance means no deposit required. True to their company name (Surprice=Surprise). The staff was nice, but this trick was unexpected. I saw that everyone was discussing with them for a long time, and the waiting time to pick up the car was quite long. I recommend not renting from this company.

Le prix de la location du véhicule a doublé une fois sur place parce qu’on nous fait payer des assurances pour pouvoir sortir avec le véhicule

Un manque de clarté notoire sur la facturation - nécessité d’un badge de télé péage non signalé mais imposant une facturation supplémentaire dont je n’ai à l’heure actuelle pas d’information sur le montant. Cependant un personnel très agréable et sympathique.

Compte tenu de l'affluence environ 20/30 mn pour partir avec la voiture. Personnel sympa multi langues. Une meilleur information sur le net concernant les cautions diverses permettrait de faire un choix plus objectif

Personnel très agréable et formalités très claires. Prise en main du véhicule rapide. Véhicule en excellent état