카운터직원 설명에 따라 전체보험을 들 수 밖에 없어서 비용이 생각보다 많이들었지만 이 차는 열흘 동안 말썽 한번 부리지 않았고 멋진 로키를 여행하도록 도와준 고마운 동반자였습니다.

Pretty good. Even if you decline insurance and refueling services, the staff won't make a fuss. There are also other cars in the same class to choose from.

El coche era el modelo exacto de la reserva. Genial porque tenía un maletero enorme que es lo que necesitaba.

Ningún problema en todo el proceso. Reserva sencilla y fiable

quick and good service. We were expecting a focus sized car which we chose due to the focus having a large boot space. Unfortunately we ended up with a civic with a very inadequate boot space.

I was told that I received one additional drive with no cost but when I dropped off the car I was charged an extra.

I waited at the counter for prob 15 min while staff kept coming in & out of the front area saying they would be with me in a minute. Then I had to work really hard to get the quoted price for my rental as the agent kept trying to upsell me & continually tried to blatantly ignore my questions regarding the price. I think they were out of the cheapest compact car I had requested & rather than providing me a free upgrade they were trying to upsell me & make me pay the difference. I left with the same price as I had been quoted but boy did they try & use all the sales tactics in the book to get me to pay more. I would NOT recommend renting from budget! If u do go in with your master negotiator hat on.

As a website the reservation process went smoothly. Just wish they wouldn't contract with budget because of the above mentioned reasons.