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+1-8007618913
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+1-2897685366
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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8275475327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8275475327
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Reviewed: Mon, Jul 3, 2023
About Europcar: 7.0 /10
I have reserved limousine class but got universal.. I have reserved bmw and got mersedes...
Reply by Qeeq:
Thanks for your review. The car group was made up according to its function、number of seats, etc. If was offered the downgraded car, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.
Intermediate | BMW 5 Series or similar

Relevant Reviews on Europcar in Germany

Eudora Dan

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Reviewed: Sat, Oct 12, 2019
“Munich - Neuschwanstein Castle - Königssee - Salzburg - Hallstatt - Vienna”
About Europcar: 2.0 /10
Very, very dissatisfied with Europcar. On the day of pickup, they didn't inform us in advance that the store would be closed. When we arrived, we found out there were no staff working that day. After negotiating with the rental car customer service, there was no solution. I also tried contacting the airport pickup point myself but couldn't get through. After asking other rental company staff, we finally found the only place in Munich where we could pick up the car. We waited in line for over an hour, only to be told by a very unfriendly staff member that they didn't have the model I reserved. When I asked if they could contact the airport pickup point to check if it was open, they refused. In the end, I decided to go to the airport with a try-my-luck attitude. When I arrived, I found the store was indeed open, but no one had answered the phone earlier. By then, it was 4 hours past my original pickup time, and my reserved model was no longer available, so I was forced to upgrade. Although the rental car customer service said they would cover the difference, this pickup experience was terrible and made the elderly in my family very tired, greatly affecting our trip. I will never rent from Europcar again!

Lance Eipstein

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Reviewed: Wed, Dec 4, 2019
“Dortmund-Amsterdam-Paris-Stuttgart-Munich”
About Europcar: 10.0 /10
Simple procedures, good car condition. Convenient car return, not complicated.
About QEEQ: 10.0 /10

Kent Stephens

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Reviewed: Wed, Feb 6, 2019
“Frankfurt to Amsterdam”
About Europcar: 10.0 /10
Quick order processing, simple procedures
About QEEQ: 10.0 /10

Kim Bennett

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Reviewed: Fri, Feb 8, 2019
About Europcar: 2.0 /10
The front desk staff weren't very competent and mixed up my order. They informed me that it was canceled, forcing me to spend a long time on an international call to verify.

A.alzaabi

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Medium SUV | Volkswagen Tiguan or similar
Reviewed: Sat, Oct 19, 2019
“Everything was in the expectation”
About Europcar: 10.0 /10
The best agent in Europe
About QEEQ: 10.0 /10
Best service

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