使った感じは悪くなかったし、特に大きなトラブルもなかったから、まあまあ良い印象かな。でも、予約の際は他の選択肢も検討してみるのがいいと思うよ。

Very satisfied

The service by the staff was excellent.

Reasonable queue time, friendly service

I booked a Tucson but got a Skoda instead. Fortunately, it was a smaller car, which was better since many rural roads in the UK are single-lane and larger cars can be difficult to drive. The rental company was easy to find. We stayed in London for a few days, then went to the airport to rent the car, and finally returned it at the airport. The rental agent was very kind; he asked if we needed insurance, we said we already had it, and he didn't push us to buy theirs. Returning the car was even simpler; they just did a quick inspection.

Customer service was rude and there was a large crack in the windscreen. They had no other cars apparently so we had to take it.