Mostly great. However, they parked cars in the exit of the pickup area, so it was very difficult to pick up the car. We had to find someone to help. Unfortunately, they were unable to remove the blocking vehicles, but they were able to remove a vehicle on the far side which allowed us (with some difficulty) to leave.
Budget and Alamo are the same company. The signs at O'Hare Airport are terrible. I walked a kilometer to find the shuttle to the rental area. The staff was nice, a group of cheerful African Americans. However, the forced upgrade was a bit annoying.
I waited for about an hour to be serve. Also, the car was not clean from inside and outside
About QEEQ:10.0/10
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