Overall it was ok experience

As I stated above, the car given to us was smaller than what we booked. The counter staff members were not accommodative to our request for a slightly bigger car as we had more baggage, which was supposed to fit well in the car we had booked. Also, we had to pay a speeding fine of NZD 30 through SNAP that charged us NZD 50 as administrative charge, which was a rip off! The staff at the counter was not particularly friendly and took longer time to attend to me particularly when I returned the car.

Qeeq is a good platform that I use often. You need to evaluate your car rental partners more carefully, based on the customer feedback. My earlier experience in San Francisco was particularly bad and here again in New Zealand, the experience was SNAP was only average. Also, when most car service providers had offices within the Christchurch airport, SNAP had their office away from the airport. This required making a call to them on arrival at Christchurch airport for a pick up service, which means we had to wait for their pick up vehicle to arrive. This was time wasting and not convenient when you have more luggage with you.