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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8801999333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8801999333
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Search for Record Go Car Rentals in Barcelona

Lessons learnt on cross border experience:

Reviewed: Wed, Jan 3, 2024
About Record Go: 7.0 /10
We reached the car rental office much earlier than expected as the custom clearance was much smooth than expected and our flight reached the airport earlier than expected. When we requested if we can collect the car earlier (it was only 1 hr earlier ) with the offer and promise to return an hour earlier than expected time , we were told that we had to pay 15 Euros more which I declined. When I returned to the counter at the agreed pick up time later ; to my surprise the car was not ready as it had to be sent from another terminal . The waiting time was more than an hour and they did not offer any sincere apologies nor express sense of urgency . This resulted me in spending more than 2 hours in total waiting for the car ! :( .
About QEEQ: 8.0 /10
Booking via QeeQ was quite smooth ; though I bought comprehensive insurance too via QEEQ I was told by recordgo that it does not cover full insurance if I had cross border journey ; which was what I needed . At the end , to be on the safe side I bought insurance from RecordGo as I wanted piece of mid when I crossed the border into France . Perhaps I need to be more careful with insurance coverage on cross border journey and full support
Toyota Corolla image
Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Compact | Toyota Corolla or similar

Relevant Reviews on Record Go Barcelona Airport

Bing Dorothea

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Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Sun, May 19, 2024
About Record Go: 10.0 /10
Excellent. The staff were very friendly and chatted with me while handling the paperwork, making the whole process very pleasant. Although I didn't get the Fiat 500 I wanted, they gave me a new Toyota Aygo that had only run 1000 km.
About QEEQ: 10.0 /10

Josephine Irving

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Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Tue, Jan 9, 2024
About Record Go: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Burton Dewar

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Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Fri, Dec 29, 2023
“Pyrenees in Spain”
About Record Go: 10.0 /10
No queue on that day, very lucky, after I was done, 5-6 people were in line.
About QEEQ: 10.0 /10

Myrna Monroe

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Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Thu, Sep 7, 2023
About Record Go: 2.0 /10
There was an issue with the fuel gauge. The pump stopped when refueling was supposed to be full, but I added 5 more euros of fuel. When returning the car, it still showed a bit less. The staff said they would verify it with a colleague, but then got busy with other things. We didn't have time to wait as we needed to catch our flight, so we took a photo and left. A week later, they still hadn't verified it. They could at least refund the undisputed part of the fuel charge! Verify the disputed part! But no, they just drag it out! 108 euros, not a cent refunded! Luckily, I took a photo of the fuel gauge when I left, as evidence. Otherwise, with no proof from the staff, where would I go for customer service? Now their response is just to wait! Who knows how long that will be!

l.serradilla tardio

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Economy | Ford Fiesta or similar
Record Go
Barcelona Airport(BCN)
Barcelona
Spain
Reviewed: Sun, Aug 2, 2020
“Podría ser mejor”
About Record Go: 6.0 /10
El Coche no funcionaba el aire acondicionado, después de 5 días de insoportable calor decidimos cambiar el coche. Eso nos hizo perder Más 3 horas y un extra de más de 150 kilómetros y el extra de golosina.
About QEEQ: 9.0 /10

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