I really dislike this company! They did not provide the car at the price I booked online and added several unnecessary insurance charges. Additionally, my reservation included a different drop-off location, and they charged me an extra $150 for a one-way fee. It's totally unreasonable! Even worse, the attendant told me that if I didn't add the insurance, I shouldn't rent the car, and they charged my credit card before letting me sign the contract! I advise all Chinese tourists to avoid renting from this company; they take advantage of Chinese customers!
“EasyRentCars easy to use, great prices and very helpful customer service.”
About Budget:5.3/10
My initial pickup experience was great. However, I had to return the vehicle twice for defect. (First return for minor problem)
The first return was very problematic and chaotic and took a long time and car was dirty and sluggish. Customer service was less than stellar.
The second return was faster but car did not have CarPlay which was inconvenient. Customer service was adequate.
The final return was slow. Unable to checkout at car side with no reason given had to wait in long inside line with pickup passengers. No reason given, but later found i’d been erroneously charged for refuel.
Online customer service was great. Sometimes was a long hold but reps were always pleasant and tried to be helpful.
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Great Value car rental experience
Relevant Reviews on Budget Houston George Bush Airport
J.Bader
-
-
-
-
View more >Felix Brown
-
-
-
-
View more >Robin Darwin
-
-
-
-
View more >S.Arar
-
-
-
-
View more >W.Carter
-
-
-
-
View more >