Great trip made better by a seamless car rental experience.

They added an extra charge of tens of dollars, claiming it was for more comprehensive insurance coverage. Due to communication issues, I had to accept it, but it felt a bit unsatisfying.

Thrifty were short of cars when we got to the car rental centre. However, they made it clear that there could be a up to a 30 minute wait and sourced a car within that period. I was surprised to be told that we were responsible for any breakdown of the vehicle/maintenance during our trip as the cars condition is unknown to us when provided. The car did need some adjustment to it's tire pressure after 2 days and I reported that to Thrifty when I handed the car back.

I was perfectly happy with your service.

It is perfect . it is first time that the rentalcar stuff said thet your insurrance is OK and you need nothing added. I love to rent a car from you!