I have the feeling that because I didn't accepted any extras, that I ended up with the worst of the worst available car, even it was inside the same category booked. There were other car brands/models available on the category I booked, but I ended up with the keys of an AWFULL Kia Soul.
Fortunately the lady in the garage allow me to choose another car from a lower category.
There was only 2 people in front of me but the service staff seemed to be very slow I was waiting a long time. When I had my turn I was 5mins or less which is more normal.
Estuve más de dos hora esperando en la fila para poder coger el carro y cuando fuimos no tenían ningún carro solo carros eléctricos que son na porquería porque en Orlando no hay muchos puestos eléctricos y hay que esperar más de 3 horas para que el carro cargue… mi experiencia estuvo fatal
The counter staff was insistent on me getting the unlimited tolls plan even though I made it clear that I was going to use the car within a city only. It was a little annoying after a while. Besides the plan costs $125 which is abusively too much for almost any trip.
About QEEQ:10.0/10
Am using well your year-long protection plan and IDP. Was a good choice to avoid much hassle.
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Customer Service
Disappointed, but ok
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