very good experience overall

Had a great experience with Routes car rental. Car exceeded my expectations and was clean and new. Pick up was a little slow but to be fair a shuttle full of customers arrived at the same time. Agent did not try to pressure or "scam" me into buying any extra insurance, toll pass or gas. Car return was super easy and fast. Shuttle to and from Routes was also fast and efficient. I would use this car rental co. again and would recommend it to anyone.

Easyrent lived up to it's name. Would use again.

I have to say...one of the best experiences with a rental company....The agent that assisted in my rental was exemplary. He was informative, courteous and added to my overall vacation satisfaction...thanks so much. Will definitely recommend this company to others and will use again in my future visits.

They did not have record of the insurance we had already booked with easyrentcars, and they tried to make us purchase it again. Besides, they offered us a device to pay for tolls but they were unclear with the price until we were about to pay.

They did not have the type of car I rent so they gave us a larger car that makes spend more money in gasoline

Terrible experience. Did not get the car I was promised. I waited 2 hours at the counter, 4 cars were returned but she will not give me. She demanded extra 28 dollars per day for the Nissan Rougue that was promised.