Very satisfied, the car was in excellent condition. The rental process at the front desk was very quick and convenient. Returning the car was also very fast and easy, even at night.

There was a significant queue.

Takes a bit long

Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted. Most importantly, when I provided my booking reference, they said my reservation number had already been used. It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English? QEEQ needs to improve its coordination with overseas car rental companies.

The company provided good service. The windshield was damaged halfway, but the store handled it promptly.