Self-service available with staff guidance, very quick

The shuttle driver provided excellent service.

The staff at the rental office were very nice. They didn't push any insurance sales. They just checked my documents and reservation and processed everything.

Picking up and dropping off the car was very convenient and quick, and there weren't too many people. However, after returning the car, a charge was made to my credit card. After checking with the bank, I found out it might be for using toll highways. But there was no information or notification about this charge, it just appeared out of nowhere. They should inform us about the reason, provide the detailed bill, and then give us a receipt or invoice!

I have been using this rental company for four years. Because I am familiar with them, I continue to choose their services.