The employees don't speak Chinese, there are charges for pickup and drop-off, and the rental shop is not in the Miami Airport car rental center. You also need to buy a toll pass at the store. I bought comprehensive insurance on the rental platform, but the rental company still required me to buy another insurance, resulting in higher costs. When returning the car, it was an elder who was not very strict. I was worried about getting charged for the sand I got in the car from the beach, so I spent $15 to clean it at a car wash, which later seemed unnecessary. Overall, it was okay, and my credit card deposit was fully refunded.
The attitude was extremely poor when returning the car. From the beginning, it felt like they were picking on us. First, they claimed we were late for the return without any reason, and later, they just ignored us.
“bad experience at calling staff but car is clean and nice to drive and also helpful counter staff.”
About GREEN MOTION:10.0/10
it's not possible to call green motion for airport pick up. I called and waited 2.5hours with the intention of letting them know that we are arriving late but no one picked up the phone. No one picked up the phone either when I call for pick up at airport. We just have to wait at the airport for a bus to come around. This could prove detrimental if we were to arrive late at night. I told counter staff about this issue but they were not interested.
“They push us to purchase their tall way member ship and they charge more than we use of toll way”
About GREEN MOTION:8.4/10
Like: The toll pass to be incloud Dislike: Overall good experience
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