The car was new, easy to locate, and the return process was convenient. However, when picking up the car, the employee handed over the keys and disappeared. I noticed significant scratches on the car and waited a long time for the employee to return. I requested a note on the condition, but he said it wasn't his job and that photos were already emailed. I had to take a video for my own record. The return process didn't have any issues, and the $200 deposit was refunded today, which made me feel relieved.

Check-in was very quick

This rental location is small, with limited vehicles and cramped parking space. I booked a RAV4 but got a Chevrolet instead, which had a small luggage space. There was also a bit of trash inside the car, and the cleanliness was not as good as ENTERPRISE.