CAR RENTAL REVIEWS ON HERTZ IN LOS ANGELES

Very satisfied

Very satisfied

最大手で同カテゴリーの車の選択肢が多いのが良かったです。普段乗り慣れている日本車メーカーからコンパクトカーが選べたので、とてもいい感じでした。

国際免許事前取得不要となったので、最近はもっぱらQEEQ経由でHERTSかDOLLARを借りています。 必要に応じてwebで追加保険にも入れるし、翻訳免許の作成手順もいろいろ便利で助かってます。

The person at the counter kept trying to sell additional insurance policies. He kept saying things like "we have flat tires all the time" and "people lose keys all the time". It made me wonder what kind of cars and customers Hertz has.

Excellent

The reserved car was old and didn't have CarPlay; I was forced to pay an extra $20 a day to switch to a different car. They also charged me an extra day when I returned the car!

契約していないし追加保険を請求してくる（これ毎回） つけるな！と言っても無許可で付けてくる（これ完璧詐欺）

Very good.

There were quite a few people, but the service was excellent. No hidden charges.

担当者が、強引にグレードアップとフルカバー保険を勧め、何度も断ったが、半ば強制的に契約させられた また、デスク担当者も少なく、もう少し状況を考えた対応をすべきだと思う

非常に満足している

Although I have paid $126.66 for insurance, Hertz charged me $130,80 for LIS (liability insurance) Could you please reimburse me for this double charge?

Very good

During the paperwork process, the Hertz agent from Asia had a constant smile but also tried to persuade me to buy additional insurance and even encouraged an upgrade. Even though I had already purchased full insurance, he still claimed that I didn’t have roadside assistance. After repeatedly emphasizing that I had bought all the necessary insurance, he finally directed me to the car lot. Be cautious, as this is another potential pitfall. There were about five or six different cars parked, but only two of them were actually available for me. The others required an upgrade (if you accidentally took one, you might get stopped when leaving, wasting a lot of time). After taking several photos and confirming repeatedly, I finally got my car (there was no Ford Focus as I had reserved). Instead, I got a Kia Forte, which turned out to be nice to drive with lane-keeping assist. Driving from Los Angeles to Las Vegas was stress-free. American drivers are very disciplined, making the experience very enjoyable.

Easy to find, shuttle service is very convenient, changing the car was very easy

Quando cheguei lá para retirar o carro eles me cobraram todas as taxas eu disse que ja estavam pagas e mostrei o aplicativo e eles verificaram que realmente já estava pago porém na entrega do veículo me cobraram. A moça que me atendeu teve muita dificuldade de ver que as taxas já estavam pagas.

Foi tudo mto bom.

The car was new, easy to locate, and the return process was convenient. However, when picking up the car, the employee handed over the keys and disappeared. I noticed significant scratches on the car and waited a long time for the employee to return. I requested a note on the condition, but he said it wasn't his job and that photos were already emailed. I had to take a video for my own record. The return process didn't have any issues, and the $200 deposit was refunded today, which made me feel relieved.

Very satisfied!!!

Very satisfied

カレー臭い車でした。 車両も傷だらけでした。 ハーツのカウンターではフルカバレッジを強引に進めてきますが2回断ると断れます。

予約のわかりやすさ、スムーズさでは大変良かった。

The service from the lady during pickup was good, but the gentleman during the return didn't pay any attention to me.

When we drove to Palm Springs, we discovered a slow tire leak. We went to the office to exchange cars, and they didn't charge any fees at all. We just got another car.