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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
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+41-445514539
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+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
From Turkey
+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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+1-8007618913
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Find Your Cheap Hertz Car Rentals in Los Angeles

CAR RENTAL REVIEWS ON HERTZ IN LOS ANGELES

Average rating on Hertz in Los Angeles: 8.2 /10

Hayden Johnson

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Reviewed: Wed, Oct 23, 2024
About Hertz: 2.0 /10
Too few vehicles and the waiting time was excessively long, over three hours.

Calvin Joan

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Reviewed: Wed, Nov 13, 2024
About Hertz: 6.0 /10
Waited for about an hour. The vehicle itself was very new, but the air conditioning system was broken and didn't cool at all during the entire trip.
About QEEQ: 8.0 /10

MEXICANO

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Mini | Chevrolet Spark or similar
Reviewed: Wed, Feb 12, 2025
“翻訳運転免許が便利でお得。”
About Hertz: 9.0 /10
最大手で同カテゴリーの車の選択肢が多いのが良かったです。普段乗り慣れている日本車メーカーからコンパクトカーが選べたので、とてもいい感じでした。
About QEEQ: 10.0 /10
国際免許事前取得不要となったので、最近はもっぱらQEEQ経由でHERTSかDOLLARを借りています。 必要に応じてwebで追加保険にも入れるし、翻訳免許の作成手順もいろいろ便利で助かってます。

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Compact | Honda Civic or similar
Reviewed: Wed, Dec 4, 2024
“Good experience”
About Hertz: 7.0 /10
The person at the counter kept trying to sell additional insurance policies. He kept saying things like "we have flat tires all the time" and "people lose keys all the time". It made me wonder what kind of cars and customers Hertz has.
About QEEQ: 10.0 /10
Excellent

Pamela Crofts

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Reviewed: Tue, Oct 29, 2024
About Hertz: 10.0 /10
Satisfied, no upselling, short queues.
About QEEQ: 10.0 /10

Josephine Chaucer

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Reviewed: Tue, Oct 22, 2024
About Hertz: 2.0 /10
Forced selling! First, they tried to sell me insurance. I told them I had already purchased full coverage in China, and then they tried to upsell me to upgrade the car class. I said there were only two of us, and a Malibu was more than sufficient. Then, they tried to sell me towing insurance. I said my full coverage already included it, but they insisted it didn't. I showed them my insurance paperwork, and they blatantly lied, saying it wasn't covered. Finally, they tried to sell me a full tank of gas, asking me to return the car empty. I declined, saying I preferred the full-to-full fuel policy. The salesperson immediately became rude, laughed loudly without any manners, and even complained to colleagues and other customers. Well, let them laugh! In any case, they failed to get their way. I just want to tell everyone: don't go for cheap options, and never rent from Hertz again! I won't either—I'd rather choose Alamo, even if it's more expensive.

Fabian Victor

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Reviewed: Tue, Nov 5, 2024
About Hertz: 10.0 /10
Highly satisfied! Hertz service is excellent. The self-service car selection is super convenient; you are given a designated area where you can choose any car. It's safe to say they are among the best rental companies. The full insurance price is reasonable, there is no upselling of other services, and the return process is quick and hassle-free. Highly recommended.
About QEEQ: 10.0 /10

Karen Jackson

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Reviewed: Tue, Nov 19, 2024
About Hertz: 10.0 /10
Very good, highly recommended.
About QEEQ: 10.0 /10

Akira Sato

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Compact | Toyota Corolla or similar
Reviewed: Tue, Dec 24, 2024
“ハーツロサンゼルスはマジで最悪”
About Hertz: 4.0 /10
契約していないし追加保険を請求してくる(これ毎回) つけるな!と言っても無許可で付けてくる(これ完璧詐欺)

Orville Trevelyan

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Reviewed: Thu, Oct 24, 2024
About Hertz: 10.0 /10
It's acceptable.
About QEEQ: 10.0 /10

Ansel Blume

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Reviewed: Thu, Nov 14, 2024
About Hertz: 4.0 /10
The staff kept pushing insurance sales, and even though there were several Nissan cars available as I had booked, they still gave me a Kia.
About QEEQ: 8.0 /10

Prima Maltz

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Reviewed: Thu, Nov 14, 2024
About Hertz: 8.0 /10
Overall not bad, the waiting time for picking up the car was about 20 minutes. During this time, the staff asked if we wanted to add insurance options, but since we had already purchased full insurance through the QEEQ platform, we declined. The staff remained polite. However, there was a miscommunication—possibly due to language barriers—which led to an issue where the 'No need for a full-tank return' option might have been selected. Thankfully, the issue was resolved smoothly through the QEEQ platform. Additionally, it is highly recommended to purchase full insurance. Don’t try to save a little money and neglect it—minor scratches or dents can be fully covered. Also, make sure to record a video of the car's condition before picking it up, as some cars might already have scratches. Protect your own rights.
About QEEQ: 10.0 /10

Regina Green

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Reviewed: Sun, Nov 10, 2024
About Hertz: 10.0 /10
The service was excellent.
About QEEQ: 10.0 /10

Darcy Hill

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Reviewed: Mon, Oct 28, 2024
About Hertz: 10.0 /10
Pretty good.
About QEEQ: 10.0 /10

Joanne Spencer

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Reviewed: Mon, Nov 18, 2024
About Hertz: 2.0 /10
The rental car did not match the booking, and the store requested an additional $273 to provide the original model.

Kim.Yamamoto

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Intermediate | Polestar 2 or similar
Reviewed: Mon, Feb 10, 2025
“値段相応”
About Hertz: 7.0 /10
カレー臭い車でした。 車両も傷だらけでした。 ハーツのカウンターではフルカバレッジを強引に進めてきますが2回断ると断れます。
About QEEQ: 10.0 /10
予約のわかりやすさ、スムーズさでは大変良かった。

Lambert Jennings

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Reviewed: Fri, Oct 25, 2024
About Hertz: 10.0 /10
There is a shuttle bus from the airport to the rental company, which is very convenient. Once you get off, you can go straight to the counter to complete the formalities, and the process is very fast, taking about five minutes per person. They simply asked if the car would be returned with a full tank, without trying to upsell anything. The most noteworthy incident during this car rental was that the car window was smashed on the second day, and my backpack was stolen. Fortunately, all valuables and important documents had been safely stored and were not stolen. After calling the police, the officers who arrived on the scene handled the case efficiently. It seemed like they were used to car window smashings and treated it as routine. The staff at the supermarket entrance even took me to another spot to see the shattered glass from the smashed car window, and they seemed very calm about the whole situation.
About QEEQ: 10.0 /10

Novia Springhall

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Reviewed: Fri, Nov 8, 2024
About Hertz: 8.0 /10
Overall, the process is efficient and quick. After completing the paperwork, you can directly go to the designated area and select a car by yourself; no specific vehicle is assigned to you.
About QEEQ: 8.0 /10

Sophia Cook(e)

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Reviewed: Fri, Nov 15, 2024
About Hertz: 2.0 /10
The car interior was extremely dirty, and the air conditioning was broken. Hertz's attitude was also poor during the car exchange, and there was clear discrimination. This would never happen if an American white person were renting. Additionally, Hertz charged for fuel. Fortunately, Zuzuche helped coordinate and handled things properly.
About QEEQ: 10.0 /10

D.Arippol

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Intermediate | Polestar 2 or similar
Reviewed: Fri, Mar 14, 2025
About Hertz: 10.0 /10
Great staff! Very friendly service at all times
About QEEQ: 10.0 /10
Great price, easy app

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5055281087