The pickup location is at the airport exit, which is very convenient. The process is simple, and the car is in good condition, having only driven about 40,000 kilometers. Returning the car is straightforward: just park it in the parking lot and hand the keys to the front desk. Providing customers with the roadside assistance number from the rental company would be even more convenient.
The service was acceptable, but they gave me a hatchback. The booking showed a sedan, likely a Corolla. The hatchback had less power, so the air conditioning didn't work well. Driving on the mountainous roads in New Zealand's South Island was unstable with the small car. I wouldn’t have booked it if I had known it was a hatchback.
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