Dissatisfied. The app didn't inform me that the second driver had to be at least 25 years old. My child is 22 with 4 years of driving experience, but they were not allowed to be an additional driver. As a result, I had to return the car 4 days early and it caused a lot of inconvenience!

Overall satisfied, but customer service could be improved

Very good service attitude

The suggested credit card linkage for tolls and fuel discounts required a pre-authorized hold on the credit card. Furthermore, the fuel discount involved an upfront service fee by the company, making the discount feel insignificant during refueling.

Both picking up and returning the car were very convenient, very satisfied.