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Live chat Email us Service Code: 2659515328
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2659515328
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Reviewed: Mon, Apr 4, 2016
About Hertz: 6.0 /10
When I showed the English version of the electronic pickup voucher, the Hertz staff said that theft protection (THEFT PROTECTION) and additional driver charge (ADDITIONAL DRIVER CHARGE) were not included. They strongly suggested I add uninsured motor protection, warning me that if I were involved in an accident with an uninsured driver, I would have to cover the losses myself. So, I had to buy uninsured motor protection for $6.99 per day, totaling $20.97.
About QEEQ: 8.0 /10

Relevant Reviews on Hertz LOS ANGELES AIRPORT

Honey Meg

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Reviewed: Fri, Feb 16, 2024
About Hertz: 10.0 /10
The staff was very enthusiastic and didn't try to upsell.
About QEEQ: 10.0 /10

Elvis Lee

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Reviewed: Thu, Nov 8, 2018
About Hertz: 10.0 /10
Good
About QEEQ: 10.0 /10

Norma Gibbon

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Reviewed: Thu, Mar 23, 2017
About Hertz: 2.0 /10
The service staff at the store was really infuriating. There was a bit of forced selling, asking me to upgrade my insurance. I initially said no, but he directly added it to the bill. Fortunately, I noticed it and saw there was a $200 deposit and $52 insurance charge. I told him I didn't want either of them, and although he reluctantly removed them and gave me a new bill, the bill indicated a $200 charge. But after I signed, I found my credit card was still charged $252. I am so mad. I've had a good impression of Zuzuche, and this is the fifth time renting through them and the fourth with Hertz. This is the first time I've had such an issue. Can someone help me file a complaint? I want my money back, and the receipt is in the pictures attached.
About QEEQ: 10.0 /10

Ivan Keppel

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Reviewed: Mon, Jul 31, 2017
“Renting a car in the US is affordable and convenient. The only inconvenience is refueling, as gas st”
About Hertz: 10.0 /10
Returning the car was unbelievably easy. Park the car, and within 5 seconds someone comes to assist. They check the mileage and fuel gauge, and then you're done! When renting, they offer various upgrades like advanced models, fuel purchase options, and extra insurance. Just decline them all.
About QEEQ: 10.0 /10

Lucien Belle

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Reviewed: Thu, Jul 27, 2017
About Hertz: 8.0 /10
Returning the car was extremely convenient and quick.

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