Vienna-Salzburg-Hallstatt-Budapest-Vienna

Easy pick-up and drop-off process

Charged extra for returning the car at a different location, but it was resolved.

The charges were significantly higher than the listed prices on the platform. The cross-border fee was 45 euros, after-hours pickup fee (e.g., after 9 PM) was 59.39 euros, and an additional driver cost 80 euros. None of these were clearly disclosed during the paperwork process at the counter. After returning the car, the final invoice was 200 euros more than the platform indicated!

There was a system issue when swiping the card, but they didn't admit it.

Like: The car was excellent Staff on the parking lot were very helpful
Dislike: Staff on the desk were very uptight and unhelpful Car described for 5 luggage where it fit 4 only St the beginning the staff gave me lower class car claiming it’s the same class and he said he’s not responsible for anything the agency promised