The pickup location is at the airport exit, which is very convenient. The process is simple, and the car is in good condition, having only driven about 40,000 kilometers. Returning the car is straightforward: just park it in the parking lot and hand the keys to the front desk. Providing customers with the roadside assistance number from the rental company would be even more convenient.
A trustworthy big company. Probably due to the National Day holiday, the car we got had already driven 50,000 kilometers. However, we still successfully completed our trip.
Service attitude was acceptable, but the cost was nearly double the booking price, which I don't understand. Additionally, the Air China website claims you can accumulate miles with HERTZ car rentals, but HERTZ denied this. I also don't understand why.
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