Pretty good

Hertz provided the service, and it was very good

Firstly, the vehicle categorization is unreasonable. I rented a compact car but was given a Jeep. They told me it falls under the same category as a compact car. Driving a Jeep on the German highway is slow and fuel-inefficient, with a consumption of 17 liters per 100 kilometers, and I had to stay in the slow lane with trucks! Also, I was driving alone and didn't need such a large vehicle, which was also difficult to park in the city! Additionally, Thrifty provided a Hertz car. After picking it up in Frankfurt and driving to my company in a smaller city, I couldn't exchange it at a local Hertz office. After a week of inconvenience, I had to drive over 100 kilometers back to Frankfurt to switch the car! Lastly, there was a price difference between the rental company and the price on Zuzuche, which is completely unacceptable to me!

I booked a BMW 3 Series but got a new Volvo XC60 instead. However, it cost an extra 250 euros. Foreigners are getting smarter too.

Satisfied with the car pickup at Frankfurt Airport. Not satisfied with the car drop-off at Munich train station! The address of the drop-off location did not match with the actual drop-off point!