Staff management needs improvement; the waiting time is too long. Even though I purchased full insurance from the platform, the rental company still insisted on buying additional insurance.
The service was very patient. Mr. Santiago-Lopez at the Atocha train station counter gave us a detailed explanation of the car rental details and terms, and recommended a more comfortable model, which is commendable. A tip for fellow renters: there are fewer car options at the train station compared to the airport, so the selection is limited. However, you can rest assured that you will get a car.
About QEEQ:10.0/10
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