Very good

Great service attitude, simple and clear process, very user-friendly.

Pretty good

The service was very patient. Mr. Santiago-Lopez at the Atocha train station counter gave us a detailed explanation of the car rental details and terms, and recommended a more comfortable model, which is commendable. A tip for fellow renters: there are fewer car options at the train station compared to the airport, so the selection is limited. However, you can rest assured that you will get a car.

there is extra cost for my car pick up location which was not included in the prelim booking invoice amount, and with no explicit statement mentioning the above cost