Had to wait a while to get the car despite no other customers.

The car rental location was easy to find, right at the airport exit. The service was excellent. When returning the car, I mistakenly drove to the departure level instead of the required arrival level, but the staff arrived quickly to inspect the vehicle.

There are two reasons for my dissatisfaction: First, in Hua Hin, the vehicle needed assistance due to a discrepancy between the navigation system and actual road conditions. Neither the local police nor the car rental company could provide help. Second, the staff's ability to describe the drop-off location was poor.

The car inspection was quite thorough. When returning the car, they even checked if the floor mats were missing, which was the first time I encountered such a situation. They asked why there was only a front floor mat and none in the back... how would I know? When I picked up the car, they didn't confirm if all the mats were there. Who would remove the car mats anyway? Maybe there weren't any rear mats when I picked up the car.

Not bad