Alamo's car rental booking service is excellent, and the return process is simple and efficient! Highly recommended.

Very good

I booked a Grand Cherokee, but they gave me a Nissan family SUV when I picked up the car. After negotiating, they said there were no cars left and I would need to come back the next day for a standard SUV. Since that was inconvenient, I decided to wait. Just as I was about to leave, the staff brought a Ford Edge. Although the Edge is far from a Grand Cherokee, I didn't want to waste another day changing plans and booking accommodations, so I accepted it. I paid over $1300 for a Grand Cherokee but ended up driving a family SUV. The entire trip was frustrating.

Renting a car is quite easy and the service is relatively friendly, although they are very persistent in selling a full tank of gas.

Among the many shops, this one stands out for its spaciousness. It offers both counter service and self-service car pick-up. The car condition was good, and the return process was quick and simple. Overall, a good experience.