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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3848163310
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3848163310
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Search for Thrifty Car Rentals in Houston

Houston Downtown

Reviewed: Thu, Jun 2, 2016
About Thrifty: 2.0 /10
Thrifty and Dollar at Houston IAH airport operate together. I was attended by a middle-aged woman, seemingly of Eastern European descent, at the Dollar counter. She insisted I buy full insurance, but I repeatedly said I wanted the basic insurance plan as per my reservation. She became unhappy and told her manager that I didn't have my passport, which led to the manager refusing to rent me a car. My passport was at my home in Houston, and I only had my driver's license with me at the airport. I forgot to bring my passport. Although my family sent a photo of my passport to my phone, they still wouldn't let me rent the car. They insisted I take a cab they contacted to go home and retrieve my passport, which would cost me $160. Left with no choice, I rented a car from another company, which did not require my passport, to go home and get it. By the time I returned to the airport with my passport, it was already 10 PM. I had to return the car by 5 PM on the 27th at the Houston Medical Center location because that's when they close. If I returned it after 5 PM, I would have to return it the next day and be charged an extra day's fee. So, although I rented the car for two weeks, I effectively used it for less than two weeks, losing 5 hours in total. This company hides behind various rules and regulations to inconvenience customers, but I want to report this to the rental platform. I hope the platform has the influence to complain about this company. My experience with their Houston locations was extremely poor.
car image
Thrifty
George Bush Intercontinental Airport(IAH)
Houston
United States

Relevant Reviews on Thrifty HOUSTON INTRCNTL AP

Chasel Martha

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Thrifty
George Bush Intercontinental Airport(IAH)
Houston
United States
Reviewed: Wed, Jul 24, 2024
About Thrifty: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Sandy Jenny

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Thrifty
George Bush Intercontinental Airport(IAH)
Houston
United States
Reviewed: Fri, Jun 14, 2019
“Houston to Springwoods”
About Thrifty: 10.0 /10
The rental process was convenient. Returning the car was simple; just hand the keys to the personnel. The whole process was easy and straightforward, and the invoice was automatically sent to my email. The charges were clear.
About QEEQ: 10.0 /10

P.Henry

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Full Size | Chevrolet Malibu or similar
Thrifty
George Bush Intercontinental Airport(IAH)
Houston
United States
Reviewed: Thu, Mar 18, 2021
“I would use this service again”
About Thrifty: 9.0 /10
The staff was very helpful at the counter, even though longer-term rentals are not normal affairs.
About QEEQ: 10.0 /10
easy and straightforward booking

J.Long

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Full Size | Chevrolet Malibu or similar
Thrifty
George Bush Intercontinental Airport(IAH)
Houston
United States
Reviewed: Tue, Jun 4, 2019
“Not the car we rented and Thrifty tried to charge us more than quoted by EasyRentCars.”
About Thrifty: 8.7 /10
We went to the Thrifty car rental counter in Houston and they tried to charge us a lot more money than we were quoted on EasyRentCars.com. I asked why it was so much more and the lady said because of the easy pass, I told her I did not ask for the easy pass nor do I want it. She took out the easy pass and the price was still higher, she then proceeded to tell me it was due to taxes, I said no, all taxes were included in my quote and her next reason was because I was returning it to a different location from my pick up location, again, I told her no, that was all calculated in my original quote. Since she ran out of excuses she decided to credit me the difference. We then proceeded to pick up our car and was told that they did not have any full size cars left, all they had was full size trucks. So we had no choice and drove off with a full size gas guzzling truck. At the end of our vacation we dropped off the truck at the San Antonio airport and had no issues there.
About QEEQ: 10.0 /10
I was very satisfied with EasyRentCars.com. The website was very user friendly, they gave very useful advice and the automatic price drop re-book feature was very nice, we saved an extra $20 with this feature.

Ikon

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Economy | Chevrolet Spark or similar
Thrifty
George Bush Intercontinental Airport(IAH)
Houston
United States
Reviewed: Fri, May 3, 2019
“Watch out for additional fees sneaked in By Thrifty”
About Thrifty: 6.3 /10
The car was fine, but The thrifty staff was grossly incompetent and unprofessional. First, they stack on additional property tax onto your bill and say that its standard procedure. This should be disclosed at the time of the booking online, not on the 11th hour when you are checking out the vehicle. Secondly, the counter staff gave me the car keys, turned of the counter lights and fled home (without even inspecting the vehicle). I was stranded at the parking garage for 2 hours because the exit gates were blocked and there was no one from Thrifty to check me out . It was not until 3 am that someone from Hertz gate called for help to let me out. To add insult to injury, when I went back to Thrifty in Dallas to get compensated for their negligence, the counter manager says, we will take off the property tax and that's all she can do because, I may have just been hanging out at the garage for 2 hrs at pickup to create a story. I mentioned that I have videos and pictures as proof of facts on their incompetence and will make sure to warn others of this episode

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